The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. Everyday necessities can be purchased at the supermarket. Guests can buy souvenirs at the gift shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a hotel doctor.

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