The friendly staff at the reception desk are happy to answer any questions. The hotel provides a baggage storage service, a safe, a TV room, a playroom, a babysitting service, room service and a conference room. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park.

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