The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has wheelchair-accessible facilities and a lift. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a babysitting service, a car hire service, a transfer service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area.

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