The friendly staff at the reception desk in the lobby are happy to answer any questions. Wireless internet access is provided in public areas. Guests can browse a number of shops, including a souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (for a fee), a childcare service, room service, a laundry service, a hairdresser and a hotel doctor.

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