Location: The hotel is situated in the settlement of Pino Alto whose houses and chalets harmoniously blend into their surrounds. The hotel is approximately 200 m from Playa Cristal Beach. Facilities: The hotel has 137 rooms, which are located on 3 storeys and are reachable by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service (for a fee) gives guests the opportunity to explore the surrounding area independently. The business centre is on hand for guests' business requirements and provides a fax machine. Rooms: Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. A safe, a minibar and a desk are also available. A trouser press is

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