The hotel has 345 rooms, which are located on 9 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service (for a fee), a car hire service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a page service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a photocopier. Those who don't want to neglect day-to-day business can make use of the secretarial service. Lectures, presentations and meetings can be held in one of the 11 conference rooms.

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